Refund policy
Return & Refund Policy
Last Updated: June 16, 2026
Thank you for shopping with Bella Sevyn.
Return Eligibility
Items may be returned within 14 days of delivery unless otherwise stated.
To qualify for a return:
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Item must be unused, unworn, and in its original condition.
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Item must be returned in its original packaging when applicable.
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Proof of purchase is required.
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Return requests must be initiated within 14 days of delivery.
Non-Returnable Items
The following items are not eligible for return or refund unless required by law:
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Final sale items
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Gift cards
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Personalized or custom-made products
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Clearance items
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Items marked as non-refundable
Refund Process
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be processed to the original payment method within a reasonable period of time. Processing times may vary depending on your financial institution.
Shipping charges are non-refundable unless the return is due to our error, a defective item, or an incorrect item shipped by Bella Sevyn.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please include your order number and, if possible, photos of the item and packaging to help us resolve the issue promptly.
Exchanges
Exchanges may be offered based on product availability. If an exchange is unavailable, a refund may be issued in accordance with this policy.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrectly shipped item.
We recommend using a trackable shipping service, as Bella Sevyn is not responsible for returns lost in transit.
Contact
Bella Sevyn, LLC
Email: info@bellasevyn.com